# Privacy Policy

Advantech WebAccess/DMP (Generation 2) Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our WebAccess/DMP service.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

# What data do we collect?

Advantech collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

# How do we collect your data?

You directly provide Advantech with all of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

# How will we use your data?

Advantech collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Enable you to use our products and services.

Advantech will not share the data you provide with any third parties, for any purpose.

# How do we store your data?

Advantech securely stores your data on our secure data servers.

All data on-disk is encrypted and secured behind firewalls.

Advantech will keep your data for as long as you have subscribed to our services, or for as long as you are a Customer.

Once you have removed your subscription, or you have requested that we remove you from our Customer database, we will delete your data by removing and purging your data from our secure data servers.

# Marketing

Advantech would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Advantech from contacting you for marketing purposes or giving your data to other members of the Advantech Corporate Group.

# What are your data protection rights?

Advantech would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Advantech for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Advantech correct any information you believe is inaccurate. You also have the right to request Advantech to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Advantech erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Advantech restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Advantech’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Advantech transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us : https://www.advantech.com/contact/inquiryrequestform (opens new window)

Call us at: +420-465-52-44-21

Or write to us: Sokolska 71, Usti nad Orlici 562 04 Czech Republic (opens new window)

# Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org (opens new window).

# How do we use cookies?

Advantech uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Analyze site operations

# What types of cookies do we use?

There are a number of different types of cookies, however, WebAccess/DMP uses:

  • Functionality – Advantech uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

# How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our site features may not function as a result.

# Privacy policies of other websites

The Advantech WebAcces/DMP site may contain links to other websites. Our privacy policy applies only to our site, so if you click on a link to another site, you should read their privacy policy.

# Changes to our privacy policy

Advantech keeps its privacy policy under regular review and places any updates on this page. This privacy policy was last updated on 23 March 2020.

# How to contact us

If you have any questions about Advantech’s WebAccess/DMP privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: data.protection@advantech.eu

Call us: +420-465-52-44-21

Or write to us at: Sokolska 71, Usti nad Orlici 562 04 Czech Republic (opens new window)

# How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Advantech has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Note that Advantech also maintains a general purpose corporate privacy policy, which supersedes this one in the eventuality of conflict or ambiguity: https://www.advantech.com/legal/privacy (opens new window).