# Premium Features

With premium:

  • You are not limited to 5 devices.
  • You gain access to create rules in the Alerts section.
  • You gain the option to create child companies.

Please note that changing a company type (to or from premium) always applies to all companies in the hierarchy.

# How to Upgrade to a Premium Company?

  • To request the change to Premium, go to the Companies list (in the context menu) and click on your parent company.

  • Then, in the company menu, click on the crown icon with "upgrade" on it.

Request upgrade

  • Optionally, you can fill up the ERPID of your Company. Otherwise, press the Submit Request button.

Request upgrade form

  • Confirmation and Follow-Up:**

Upon submission, an email will be sent to the sales manager for your region, and a confirmation email will be sent to you. The sales manager will contact you to negotiate the details.

# How to Downgrade a Premium Company?

  1. Remove all excess devices. Your company must not hold more than 5 devices to be eligible for downgrade.
  2. Remove all subcompanies (you may keep only the Root company).
  3. Send an email your request for downgrade to wadmp@advantech.com.