Install / Upgrade the WADMP Client App

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If you are migrating a device from a 2.x.x instance, you must upgrade the Router App to a 3.x.x version using the 2.x.x WebAccess/DMP instance. For details, see Migration from 2.x.x to 3.x.x Instance.

If the WebAccess/DMP Client Router App is not installed on your device, or if you are unsure whether it is installed, follow the steps below.

Step 1: Check for the Installed Client App

• Sign in to your router’s web interface (the default IP address is 192.168.1.1 on the ETH0 interface).
• Navigate to Customization → Router Apps in the menu.

Note

If the WebAccess/DMP Client Router App is already installed, the device should be able to connect to the WebAccess/DMP instance. Verify the installed version and upgrade to the latest one if necessary (recommended).

You can upgrade the client directly from WebAccess/DMP by selecting the desired version in the Desired Configuration tab on the device page, or by applying a Configuration Profile with the required Client App version to multiple devices.

Step 2: Download the Client App

If the WebAccess/DMP Client Router App is not installed, download it first.

Step 3: Open the Download Page

From the WebAccess/DMP instance, open the download link:

This will redirect you to the official download page:
WebAccess/DMP Client 3.x.x

An Application Note with configuration details is also available on this page.

Step 4: Install the Client App

• Download the appropriate .tgz Router App package for your device platform.
• Install it manually through the device web interface under Customization → Router Apps.

Step 5: Complete the Installation

• After installation, the device should be able to connect to the WebAccess/DMP instance.
• For manual upgrades, follow the same procedure and reinstall the package via Customization → Router Apps.

Caution

If the device cannot connect to WebAccess/DMP after installation or upgrade, see the Troubleshooting page or the FAQ.