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Install or Upgrade the Client Router App ​

If the DMP Client Router App is not installed on the device, or you are unsure whether it is installed, follow the steps below.

Check for the Installed Client Router App ​

  • Sign in to the router's web interface (the default IP address is 192.168.1.1 on the ETH0 interface).
  • Navigate to Customization → Router Apps.

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Note

If the DMP Client Router App is already installed, the device should be able to connect to WebAccess/DMP. Verify the installed version and upgrade to the latest one if necessary (recommended).

The client can be upgraded directly from WebAccess/DMP by selecting the desired version in the Desired Configuration tab on the device page, or by applying a Configuration Profile with the required Client Router App version to multiple devices.

Download the Client Router App ​

If the DMP Client Router App is not installed, download it first.

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From the WebAccess/DMP instance, open the download link:

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This redirects to the official download page: DMP Client Router App 3.x.x. An Application Note with configuration details is also available there.

Install the Client Router App ​

  • Download the appropriate .tgz Router App package for the device platform.
  • Install it manually through the device web interface under Customization → Router Apps.

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After installation, the device should be able to connect to WebAccess/DMP. To upgrade manually, follow the same procedure and reinstall the package via Customization → Router Apps.

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Caution

If the device cannot connect to WebAccess/DMP after installation or upgrade, see the Troubleshooting page or the FAQ.