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Device Monitoring ​

Each device connects to the WebAccess/DMP instance through the DMP Client Router App, which sends monitoring data to the platform at regular intervals (every 15 minutes by default).

  • Data content — The reported data is determined by the configured Fields.
  • Reporting frequency — The reporting interval is controlled by the Client Router App settings.

Monitoring data can be:

  • Visualized on the Company Dashboard as statistics, charts, or table columns (for all devices or filtered views).
  • Viewed per device on the Monitoring tab of the device detail page.
  • Used as a trigger for Alerts.
  • Exported to a CSV file.

In This Section ​

  • Collecting Data from Routers — How monitoring works, how it affects cellular data usage, and how to report custom metrics.
  • Exporting Data to CSV — How to export device data from a dashboard table to a CSV file.
  • Syslog — How to view device logs and export diagnostics from the device's Syslog tab.