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Creating New Alerts ​

To Receive Notifications – Create Endpoint(s) ​

In the Alerts → Endpoints section, click the + CREATE icon to add a notification endpoint.
Endpoints define where alert notifications are sent (for example, email). You can create and configure multiple endpoints.

  • Provide a Name and Email address for the endpoint.

Alerts create

  • To edit an existing endpoint, click the pencil icon in the right column of the Endpoints table.

Alerts endpoint

Create Alert Rule(s) ​

Create a new alert rule by clicking the + CREATE icon in the Alerts → Rules section.

Alerts rule create

1. Select Target Type ​

When creating a rule, choose one of the following Target Types:

  • Company — applies the rule to all devices in the current company.
  • Single Device — applies the rule to one specific device.
  • Devices — applies the rule to all devices or only devices with a selected tag.

2. Define Rule Parameters ​

Configure the rule parameters, including the cooldown period.
The cooldown starts immediately after an alert is triggered. Once the cooldown expires, rule evaluation resumes based on the configured interval.

2.1 Company Target ​

For the Company target type, you can choose from:

  • Failed Login Attempts
  • Users Count

Alerts Rule Company

2.2 Single Device Target ​

For the Single Device target type, select the device from your current company to which the rule will apply.

Alerts Rule Device

2.3 Devices Target ​

For the Devices target type, you can apply the rule to:

  • All devices, or
  • Devices matching a selected tag

Available tag types:

  • Tag – True/False — values: True or False
  • Tag – Text — custom textual tag values
  • Tag – Options — predefined numeric or textual tag values

Alerts Rule Devices

3. Configure Rule Criteria ​

Select the parameter to evaluate and define the condition.
For example, when using the NotInRange operator, you must specify two integer values.

Important Notice

Fields from the DeviceState category (such as Online/Offline) are evaluated based on the device status at the time of the check.
In contrast, Monitoring and Auditing fields evaluate data over a defined time period.

4. Define Alert Message ​

Specify the message that will be sent to the selected endpoint(s) when the alert is triggered.
You can insert variables into the message. The available variables depend on the selected rule type.

Alerts Rule Message

5. Select Endpoints ​

Choose one or more endpoints that will receive the alert notification.
You can disable rule evaluation at any time without deleting the rule.

6. Save the Rule ​

Click Submit to create the alert rule.

7. Manage Alert Rules ​

Created rules can be managed in the Rules table:

  1. Enable or disable rules using the toggle in the first column
  2. Edit rules by clicking the rule name or pencil icon
  3. Duplicate rules using the copy icon, which opens the Create New Rule form with pre-filled values

Alerts rule

Email Notifications and Alert History ​

When an alert is sent to an email endpoint, the notification appears in the recipient’s inbox as shown below:

Alerts mail

All triggered alerts are also recorded in Alerts → History, even if no endpoint is configured for the rule.

Alerts history

Alerts can be marked as Read or Unread using the envelope icon. Filters are available to display read or unread alerts only.

You can select individual alerts or select all alerts and then mark them as read or delete them in bulk.

Alerts delete