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Two-Factor Authentication (2FA) ​

Two-Factor Authentication (2FA) provides an additional layer of security for user accounts.

When 2FA is enabled and configured, users are required to enter a one-time password generated by an authenticator application after successfully signing in.

Authenticator Applications ​

To use 2FA, install an authenticator application on your mobile device. The following applications are supported:

Enabling 2FA ​

Two-Factor Authentication can be enabled in the Company Edit form.

2FA

After enabling 2FA, users can complete the setup using their authenticator application.

WARNING

Important: When Two-Factor Authentication (2FA) is enabled, interactive users cannot authenticate using scripts. To allow API or script access, a dedicated Service Account must be used instead. Service Accounts are designed for non-interactive access and are not affected by 2FA requirements.

For more information, see the Service Accounts section.

Enable 2FA

When 2FA is enabled for a company, all users are required to configure it at their next login. Until the setup is completed, they will not be able to access the system.

Using 2FA ​

After installing an authenticator application, scan the QR code or enter the provided setup key manually.

2FA app

During sign-in, enter the one-time password generated by your authenticator application.

2FA app password

WARNING

Important: Disabling 2FA for a company will disable it for all users in that company.